All deliveries are carried out by the Schweizerische Post or Deutsche Post postal services.
Deliveries will not be made to P.O. boxes.
Products are delivered as soon as feasible in the normal course of business.
As a rule, delivery times in Switzerland, Germany and Austria amount to 3 working days. However, BAUWERK does not assume any liability for specific delivery dates.
In the case of deliveries in Switzerland, customers may track the progress of their package with the help of the Post Tracking number (https://www.post.ch/en) which is stated in the email confirming dispatch of the order.
The transfer of the risk takes place at the time of dispatch (as a rule upon transfer to the postal service).
BAUWERK may, in certain circumstances, be unable to deliver particular products (e.g. due to production problems or quality controls). Should this be the case, BAUWERK will notify the customer by email without delay and deliver the product as soon as possible. Alternatively, BAUWERK may offer to refund the purchase price.
Orders via the online shop shop.bauwerk-parkett.com can be delivered to Switzerland, Germany, Austria, France and Italy only. If you would like to have your order delivered to a different county, please do not hesitate to contact us by mail at firstname.lastname@example.org